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Logicworks De-Risks Healthcare Technology Platform by Providing 24x7x365 Support

Published: October 4, 2022

DataCubed Health is a Brooklyn-based HealthTech company with a platform that captures data and provides electronic clinical outcome assessments (eCOA) for patients participating in clinical trials via smartphones, wearables, in-home, and environmental sensors. Their SaaS platform, Linkt, facilitates the eCOAs, launches clinical studies faster, and maintains patient engagement throughout the duration of the study.

The Linkt platform was built on AWS and utilizes several cloud-native services, including Amazon Elastic Container Service, RDS PostgreSQL, and AWS Developer Tools (CodePipeline, CodeBuild). Due to the growth of the platform, DataCubed Health’s IT team sought a strategic partner to ensure that its AWS infrastructure was continuously monitored and highly available.

DataCubed contacted Logicworks, an AWS Premier Partner that specializes in helping companies meet and maintain compliance requirements like HIPAA, HITRUST, SOC2, and ISO 27001. Logicworks leveraged its industry-leading Cloud Operations Team to rapidly onboard DataCubed to Logicworks Cloud Reliability Platform. The combination of CloudOps expertise and platform support enables DataCubed to orchestrate backups, resource monitoring, cost optimization, and a host of other services to ensure proactive resilience.


  • DataCubed Health’s Linkt platform requires 24x7x365 monitoring and infrastructure support. They have a lean IT team that is primarily focused on product development.
  • DataCubed needed the resources and tools to maintain support 24×7 including weekends, off-hours, and holidays.
  • IT team needs to focus on revenue generating initiatives such as supporting their clients and improving the application.


  • Logicworks onboarded DataCubed Health’s AWS environment to the Cloud Operations Platform and Logicworks Cloud Operations services provides comprehensive 24x7x365 monitoring, support, backup, incident response, and cost optimization.
  • By leveraging Logicworks’ 24x7x365 Network Operations team, DataCubed Health mitigated risk, improved performance, and maintained around-the-clock system availability on their AWS environment.


As a result of partnering with Logicworks, DataCubed Health has matured their cloud operations practice while enabling their team to focus on revenue generating initiatives.

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