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SERVPRO: Scalable Application Infrastructure Automation

SERVPRO Industries is one of the nation’s leading fire and water cleanup companies, helping millions of homeowners overcome disasters. As the company continued to modernize its operations, SERVPRO migrated from its on-premises and colocated data centers to AWS, and they built a robust cloud infrastructure to support current and future growth.

Challenges

  • Limited capacity/availability and performance issues in SERVPRO’s data center
  • Lack of infrastructure and application automation accumulated a fair amount of technical debt
  • Single monolith database environment, combined with Microsoft SQL server supporting over 200 applications made it difficult to achieve scale
  • Lack of documentation or access to code presented significant challenges in making necessary updates
  • Increased data center and Disaster Recovery colocation costs
  • Limited space to deploy new applications

Solutions

  • Migrated from SERVPRO’s datacenter to AWS using Logicworks’ Cloud Reliability Platform
  • Logicworks deployed an AWS Landing Zone multi-account solution with centralized authentication and networking which helped increase security, centralize network routing, enable compliance and access control, and integrate third party and cloud native tooling
  • Logicworks customized an end-to-end fully automated CI/CD immutable deployment system to support SERVPRO’s business-critical applications
  • Logicworks migrated the legacy Microsoft SQL Server databases in a lift-and-shift approach and re-platformed in Kubernetes
  • SERVPRO developers worked with Logicworks to refactor applications into containerized services

Results

As a result of working with Logicworks, SERVPRO achieved significant cost savings by migrating from its data centers and colocation Disaster Recovery facilities and utilizing automation to shut down resources not in use. Additionally, SERVPRO elevated their security posture through the multi-account AWS Landing Zone solution, GitLab Version Control, pipeline based deployments, and third party tooling integration and auditing solutions. Finally, by leveraging cloud-native tooling and Logicworks’ cloud operations platform for ongoing management, SERVPRO is set up for continuous success on AWS.

“Logicworks’ expertise in AWS migration and ongoing operations to enable compliance, performance, and reliability is unmatched”

– Jeff Fields, CIO, SERVPRO

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